If you’ve been playing Pokémon Go for the past couple of months, you’ve probably encountered a few problems. It’s frustrating when the game won’t open, you lose your GPS signal, or something else goes wrong. Take a look at this list of three common problems with Pokémon Go and how you can solve them.
You Can’t Access the Pokémon Go Server
The popularity of Pokémon Go has caused its servers to go down from time to time. This isn’t surprising since the game has 55 million active users per week. Unfortunately, there isn’t much you can do to fix the problem. You just have to wait until the servers are back up and running again.
Most Pokémon Go server errors have been fixed within an hour. If you’re particularly impatient, you can check the status of Pokémon Go’s servers. There’s a website that tells how reliable the servers have been in the past hour and day. You can also try restarting the game.
You Lose Your GPS Signal
One of the most common problems people encounter while playing Pokémon Go is a message that says, “GPS signal not found.” Typically, the problem only lasts for a few seconds and you’re able to keep playing. However, if the message persists, you may need to make sure your GPS has not turned off.
Pokémon Go uses your phone’s GPS to track where you are. Some phones turn off the GPS automatically to save battery power. Simply find the location settings on your phone and make sure your GPS is enabled. On an Android phone, swipe down from the top to find the GPS setting. On an iPhone, go to the “Privacy” setting and find “Locations Services.”
Pokémon Go Freezes Up
It’s extremely frustrating when you finally have the chance to catch a Pokémon you’ve been after and then the app freezes in the middle of the battle. Unfortunately, people have reported that Pokémon Go can become unresponsive in a variety of settings. This is usually caused by a loss of internet. The best way to solve the problem is to restart the app and reset your internet. Pokémon Go requires both internet and GPS to run properly. This is a challenge when you’re constantly switching from Wi-Fi to a 3G or 4G connection while walking around.
If Pokémon Go continues to freeze up and crash frequently, you may need to update the game. Go to the app store and search for Pokémon Go. You should have the option to update the game from the purchase page if you do not have the most current version. This works on both Android and Apple devices. The newest update increases transfer speeds and load times which fixes tons of bugs.
Try to keep in mind that no game is perfect and that bugs are common with newly released games. If you’re having a problem, try to restart the game first. You can report problems with Pokémon Go directly to Niantic. Hopefully, you don’t encounter problems very often. Pokémon Go is a great game and all the bugs will be worked out with time.
Image via Flickr by Hairy Potter 10